robot control

1. Library services. Your classification

Reading services at the library include two main types of mutual interaction: documentary and informational (viewing primary and secondary documents) and social and communicative (organization of cross-border communication between readers at the library). Vaughn is directly given to the readers of the totality of library services.

Tsya sukupnіst includes three prominently independent classes of services:

1. Documentary services, the result of which is the giving to readers of primary and secondary documents (providing literature to readers, bibliographical additions, and informational explanations). Coristuvach goes to the library with a request, for some wine you want to take the literature from the book for a new topic, or a specific book, or a copy of the necessary statute, or a bibliographic proof, then.

2. The communicative services of a way of organizing different forms of inter-special communication of readers at the library (come in, reading clubs and associations). Koristuvach hangs his bazhannya to take the fate of that other library entry.

3. The services of the library service, as a necessary mental implementation of the service process, and act as a form of giving to readers of various kinds of services in victorious documentary and communicative services.

Library service is the result of library activity (the color effect of library practice) to satisfy the information needs of the library staff.

The subject of library services can be: documents of any copy; bibliographic information (lists, indicators of literature); fact chi dobirka facts; thematic additions and digests (fragments of texts of the most sophisticated documents, revealed and arranged in a way that is correct to the point of changing the logic of the reader's mind); consultations that make it easier for readers to search for information independently, work with traditional and electronic documents.

Different informational needs of the library staff are satisfied with the help of the library services. It can be confirmed that library and bibliographic services are a system of mutually related library services.

The service is unique, unrepeatable; In addition, it is not like a library medium, in which one hopes. A service can be called more than the result, which, having satisfied the song, consume.

A number of librarian services to librarians rely on other services, which are the result of librarian practice, albeit directing readers to create comfortable minds for working at the library. Before them, one can see a cloakroom for service, cafeteria tables and buffets for readers, rooms for rest, rooms for individuals to occupy, playrooms for children, and grown-ups can take a child for an hour to borrow from the reading room. Services for chitachiv, pov'yazanі s їh slugovuvannya, nadayutsya without cost.

Libraries provide the following services to coroners:

· Take away all the necessary literature in one service point;

· Independently select literature from funds with open access;

· Take away literature for reading at home;

· Research ahead (for a few years, days) reference to literature (verbally, in writing, by phone) to the term assigned by the reader;

· Take away literature without interruption at the work place in the reading room;

· Leave literature, necessary for further work, on the armored regiment;

· Take a photocopy of the necessary texts, which will give you a memory (up to 20%) of saving an hour of reading;

· Take away the literature of the black (To the Heroes of the Radyansk Union of Socialist Pratsі, the disabled and the participants of the Great Vitchiznyanoi war and іn.);

· Write literature in one service point;

· Take away literature from other libraries from internal system exchange of IBA;

· use equipment for reading microfilms, listening to sound recordings.

The whole list of services and their obsyag in libraries is far from the same. With the rest of the fates, the practice of libraries in all countries began to win paid services. Therefore, on this day, library services are divided into paid and cost-free services. To obov'yazkovyh no-cost library services can be seen:

· Removal of information about availability of a particular document from the library;

· Removal of information about the warehouse of the library fund through the catalog system and other forms of library information;

· Otrimannya consultative assistance in search and selection of related information;

· Otrimannya in timchasovo koristuvannya documents from library funds, in reading rooms and on loan.

It is of great practical importance for the work of creating a clear and rich-aspect classification of library services. By looking at the features of the information given to the readers and the materials, they are distinguished:

1. Services, the last result of any kind of documentary evidence for Timchasov's courtship;

2. Issuance of copies of documents;

3. Dovidkovo-analytical services: specifying address dovidki, thematic bibliographic lists and indicators, factografichni dovidki, too;

4. Services related to fundraising and as a result of the educational activities of the library (exhibitions, reading conferences, etc.);

5. Consulting services.

From the point of view of the mode of servicing library services can be developed or given on a permanent basis (exhibitions and indicators of new needs, ІРІ).

At a glance, the servants may be involved in specific reading requests and initiating, preparing staff for the implementation of the library and educational functions.

From the point of view of resources, vykoristaniy for nadannya services, razryznyayut service on the basis of more than a government fund and the SBA and services from the obtained information resources of the service. The rest occupy more space, immeasurably expanding the capacity of the library. But the services of the most part of the library of zmusheni are given on a paid basis.

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The documentary system for a long time has already provided information services for the support of the institutes of the past.

The essence of documentary services for those who need information from members of the partnership are satisfied with the way of submitting the first documents, the necessary information from that number of coristuvachs is obtained independently.

Zazvichay literacy documented obslugovuvannya zdіysnyuєtsya two Etap: spochatku koristuvachevі nadaєtsya deyaka sukupnіst relevance Yogo Requests vtorinnih dokumentіv (particle Etap nazivaєtsya bіblіografіchnim) and potіm, pіslya vіdboru koristuvachem of tsієї sukupnostі pevnoї kіlkostі Vzhe pertinetnih3 dokumentіv, Yomou nadayut samі document (particle Etap obslugovuvannyam) . Also, the need for information in documentary services is satisfied indirectly, through the first document.

Documentary service it is considered to be a copy of the original text of the document, regardless of the type of material carrying, on which the information is recorded. Oskіlki vono є the most traditional and obov'azkovym for libraries and information services, the technology of this development is reportedly seen in the literature. Therefore, we are less aware of the trends in the development of documentary services, which clearly show the remaining fates.

It can be stated that, regardless of the "zvichnist" of this type of service (because of the book-viewer and the image of the library is associated with the peresichny huge man), documentary services do not use a reliable station and may have great potential. The reason is the stable need of the koristuvach text pershodzherel. But even before libraries, bookstores, information services were the only source of satisfaction for these needs, then at the same time they could compete in the market of information services with commercial information firms, and, of course, Internet resources.

As part of the documentary service, traditional services are taken care of: document proofreader at home (subscription service) and work in the reading room, but for the rest of the year, the stench recognized the changes and the influx of new information technologies and, as a result, helped.

Documentary service the library can be as clear as possible, characterize the process of ensuring the information needs of the correspondents with additional documents. The main elements of these processes are the document fund, coristuvach, librarian, material base (computer, library equipment, etc.).

The essence of documentary services for those who are satisfied with the way of submitting the first documents, the necessary information for that number of stench is obtained independently. Sound competently documentary service is carried out at two stages:

1) bibliographic service - koristuvachevі hopes to be a succession of secondary documents relevant to the first request, as a result of the analytical and synthetic processing of one or more dekіlkoh primary documents, for example, a bibliographic description, annotation, abstract, review, factographic revision (table);

2) library service - after selection of coristuvach from the totality of the song number and the pertinent documents, you can hope for the best first documents, which reflect the results of any activity, for example, scientific sound, article, description to the author's certificate, monograph. Also, the need for information in documentary services is satisfied through the first document.

library service based on the selection of the documentary fund of the library, which reflects different equal portability and fragmentation of different documents. Porting - the formation of collections of documents (for example, periodic viewing) or library collections for a low sign (replacement of documents, form of filing and submission, author, region, etc.). Fragmentation of documents - submission of parts of a document and / or a number of documents, selected for a song sign (subject, reading recognition, formal signs, etc.). Fragmentation can be grounded on ported documents so / or quietly, which is located in the documentary fund of the library. Fragmentation can be seen as the process of adding some of the ported and non-ported documents to the core. The riven of the organization of the fragments to be deposited in the form of quotations of the coristuvachs and may be the following: signal (information), analytical, bibliographic, hypertext.

Use documents for documents can be expressed in requests for a fragment (anonymous fragments of a document or documents), the document itself, a group of documents, information about a document or a group of documents. Raznomanіtnіst prebіvnіtnіst formє raznomanіtnіst vidіv documentary obslugovuvannya: dokumentnoe, bibliografichne, oglyadovo (Oglyadovo-analіtichne i Oglyadovo-abstract).

In this way, documentary services are interpreted as a structured system that is composed of two warehouses for the types of given documents: porting and fragmentation. Documentary services in the library are used: from the ported fund, bibliographic or inspective - from the unported, documentary services are only needed for the versatility of the electronic media and systems, which can only be done for informatization of the state. In this way, the documentary service ensures the access of the correspondent to the documents, be it the form of structures.

Spozhivchі vomogi before documentary service, there is a need to expand the resource base and improve the comfort of service, in connection with which the term is more and more often used electronic documentary service .

The resource base of documentary services recognized the actual changes. Libraries and information services on the basis of the power fund and the advanced-push device (DPA) were transferred to the service from the selected (spread) resources, incl. electronic.

At this time, documentary services are impossible without downloading full-text documents in electronic form. For tsgogo є kіlka shlyakhіv:

o sending electronic documents fixed on a material carrier (floppy disks, CD-ROM, DVD);

o digitization of government funds with an immediate organization of access to them, both in a moderate mode, and for additional transfer of information to material media;

o organization of access to full-text electronic documents, placement on the Internet in on-line mode.

Stay straight away otrimue more and more development. Prote sled designate that the resources of the Internet should be more meaningfully understood. In this structure, you can name documents that are recognized for free coronation; and authoritative "visualization" of textual databases of data, access to which is regulated by singing minds; documents placed on different web-pecypcax: okremі statti, books, wikis, which can cause copyright infringement.

Libraries go along the "official" path, legally granting their correspondents access to the data base. However, the whole path of overlapping with the visions of a great number of organizational, financial and other sources, the expansion of which does not undermine the strength of the okremіy library. To this end, the trend of creating library consortiums - the union of libraries with the method of accomplishing one chi of a few sleeping days - is growing stronger in the world. Dotrimannya vykladenih normative-methodical materials - the need for mental security of the totality of the state of electronic libraries and their entrance to the world of information space.

Bibliographic service be interpreted as a safe copy of the bibliographic information. Bibliographic service є the result of bibliographic service, which satisfies the needs of bibliographic information. Bibliographic information belong to the traditional and the widest forms of information activity. Vaughn was insured for a wide number of spozhivachіv and poklikana to ensure the most reliable requests for an hour to search for documents. Bibliographic information is the basis of any scientific research, it is the basis for creating all kinds of informational publications: abstract, analytical, review.

Otzhe, the appointed bibliographic service the guilty buti was clarified in an offensive way: it was not just the provision of coristuvacha bibliographic information, but bringing it to coristuvacha with the method of satisfaction of information needs. In this rank, bibliographic information is not an end in itself, but only zasib for the purposeful satisfaction of the needs of any necessary information. Have a different bibliographic service to understand the broader, lower bibliographic service; out, turn on the rest.

There is one more terminological problem. On the right, in what information needs, including bibliographical ones, are revealed in the form of informational inquiry, so that the text, which reflects the natural language of the need for singing information. Truthfully, in GOST 7.0-99, the bibliographic request is designated as "informational request and bibliographic information"4. Ale, be it a fluke, the zap does not exactly match the informational needs, most of all, through individual linguistic and logical peculiarities of the language, terminological ambiguity and other.

(Rezhimі) "nutrition - vіdpovіd". Because of the subjectivity of the process of "nutrition-recovery" a simple formalization is necessary. Zokrema, on the basis of the basic nin piece mov (information-push mov - IPM) is created by the singing world of formalizations of the replacement for zapitu - the poshuk image of zapitu (POZ). Headings and names of divisions, divisions, parts (changes) of documents, indexes and subject headings of other bibliographic classifications (UDC, BBK and in.), keywords (descriptors), taken from the thesauruses and additional imitations, types of synonyms . terms from other dictionaries, but be-yak-to-something spivvіdnesim from the text of the informational inquiry of the koristuvach.

It is important to note that the very nature of the inquiry is permanent (dovgotrivaliy) or developmental - a leading criterion for seeing the two main types of bibliographic services: bibliographic information і dovidkovo-bibliographic service.

Valid to GOST 7.0-99 dovidkovo-bibliographic service (SBO) it is regarded as "a service of good service prior to requesting supportive information, in connection with the submission of additional documents and other bibliographic services".

We would like to emphasize the RBS category є "bibliographical consultation" if you have a request for a one-time request for the sake of an independent selection of ways and the assistance of a bibliographical inquiry. In the practice of the great libraries and bodies of the NTI, a stereotypical form of advice was already formed, which can be seen from the drive of consultations, for example: carry out with the coming rank ... ".

It is important that a bibliographic consultation may be given as a substitute for a bibliographic review on the basis of the request. It is important that it is worthwhile for a koristuvach, the shards of wine become an uninterrupted participant in the bibliographic search, showing great activity and gaining a good deal of bibliographic work.

Valid to GOST 7.0-99 bibliographic information (BI) stands for "systematic security of subscriber's bibliographic information".

In GOST 7.0-99, three varieties of BI fallow in the category of coristuvach were seen. Individual BI zdіysnyuєtsya z urakhuvannyam іndivіdіduаlіnі іnformatііnіkh prubs, stіyno dіyuchо dіyuchо dоkremіy koristuvаchа, thоt transmitting іnformuvannyа іndivіda vіdpovіdno tо yogo needs. Group BI zdiisnyuєtsya on the request of a group of people, seen behind a singing sign, members of which may be close for the most important informational needs. Masové BI - informing a wide range of socially important information on socially significant topics - straight forward to a wide range of relevant information.

One of the widest forms of mass literature is the publication of information bulletins, in some of the publications of the publication, which came to the library (the organ of the NTI), placed in order (mostly in a systematic way). Optimum consideration is the number of bulletins with an information interval, which does not exceed the second month.

However, not all libraries and NTI organizations can see such bulletins. That's why lists of new drugs vyvіshuyut bіlya table vidachі literature. Sometimes they replace the lists with a card index, placed on the table of the readers of literature. The last exit from the camp is the winning of works: mass periodicals, radio and television programs. In all types, it is important to write a list of columns for the kshtalt "Knizhkov police", "New Books" and others. An effective form of recognition of new needs is the holding of "Days of Information", "Days of Specialists" (for the singing category of koristuvachiv - economists, engineers, readers, etc.), exhibitions-reviews (demonstration of retrospectives, so retrospectives).

The essence of a differentiated biographies lies in the fact that it is possible to secure for fachivtsiv the possibility of a steady pace for new literature with a minimum amount of time, giving them information about all the necessary information at the necessary level. Viznachalnim moment for such BІ Je vstanovlennya Cola spetsіalіstіv scho obslugovuyutsya, viyavlennya їh іnformatsіynih require of urahuvannyam not tіlki tematichnost profіlyu їh іnteresіv and second Posadov, funktsіonalnogo status NAUKOVO-virobnichoї that іnformatsіynoї aktivnostі, etapnostі vikonannya NAUKOVO doslіdzhen that spetsifіki virobnitstva, osvіtnoї pіdgotovki , іndivіdually-psihologicheskih osoblivnosti just.

Methods of notification are different depending on specific minds and abilities. Significantly nadsilayutsya letters on special forms, vikoristovuєtsya phone. Special card indexes-repairs, shaffi z vіddіlennyami for dermal individual or group coristuvach are required. In this case, it is important to pay regular attention to the subscriber of the relevant library or to the NTI body. The subscriber is familiar with the accumulated information and is able to submit an application for documents that have been asked, you can specify the request.

The most progressive form of differentiated BI is the system of vibratory extension of information (VRI). The main її power is the presence of permanent clients and a salutary connection between the coristuvachi and the bibliographic service. Today, there are both manual and automated VR systems. Manual systems serve a small number of subscribers (30-50) on the basis of a specially divided rubricator (transfer of topics), which in the society hoards a specific knowledge blindness. Koristuvachs mark a new heading, as they meet their professional informational needs. Sounds like a skin subject heading is supposed to be a smart digital code, which is indexed and requested, and documents that are entered to the system. It will make it easier to issue the necessary number of cards for distribution to subscribers.

This principle is the basis for the automated systems of VRI. Vіdminnіst polyagaє in that, scho formulating natural mou zapity are shifted by information-by-switch mou (IPM) given system (in most cases descriptor) and entered into the memory of the machine, setting up an array of per-shook images of requests (POZ). Bibliographic descriptions of documents that are entered into the system are also indexed by the IPM itself and approve an array of per-search document images (ODD). The machine zdіysnyuє por_vnyannya POS and PID and at the time of їх zbіgu on the outbuilding of other natural my bibliographic information at the sight of the list of documents from the designated subscribers, yakim vіn maє buti directions.

To ensure the accuracy of the bibliography, the students are provided with signal cards with annotated and abstract bibliographic lists. At the same time, from the signal cards, as a part of the warehouse, the subscriber is charged with a ticket of the return call for evaluation by them of the received information.

As it turned out, a new type of information services appeared at the link to the promotion of Internet technologies in libraries - this is the name of "virtual advice".

Terms "virtual proof" or "virtual dovidkovo-іnformatsiyna service" (English: virtual reference) win as synonyms to similar terms: "digital update", "electronic update", "live update", "real time update". All means the organization of advanced-library services (RBS) of the library services via the Internet, if the library may be able to go back to the library with information for help, and also through help. Zavdyaki reach significant savings of time for coroners, and libraries promote their popularity and role in the support of developmental and information centers.

The most accessible service for libraries and the most popular among correspondents has become the "Virtual Dovidka" service, where you can send your request to the Internet, which will go to the library's website.

See the changes in the virtual SBO process the same way as in the traditional SBO: bibliographic corrections (address, thematic, clarifying) and factographic, bibliographic and factographic consultations. See the types presented in fig. thirteen .

Rice. 13. in

Vrahovyuchi traditional RBS algorithm and features of "virtual refinement", G.M. Shvetsova-Gorilka proposes the algorithm of the virtual SBO as such, which consists of six stages: receiving a request, forming a random request (POZ), designating a request for a request, searching for information, and designing an input.

1. Accept the request.

1.1. Clarification of the reader's statements.

1.2. Clarified information about the method of inquiry.

1.3. Designated by those.

1.3.1. Formed by themes.

1.3.2. Vision gallery of knowledge.

1.3.3. Molding of key words.

1.4. Clarification of the required information.

1.4.1. You need to see the documents.

1.4.2. Chronological framework of selection.

1.4.3. Language of Documents.

1.4.4. Approximate number of records.

2. Molding by jog method (POZ).

2.1. Designation of subject headings.

2.2. Coding for the request for the classification scheme (indexing).

3. The minister asked for a joke.

3.1. Electronic catalog and card index of the library.

3.2. Other electronic databases of the libraries.

3.3. Card catalogs, systematic card indexes of newspaper and journal articles of the library.

3.4. Other card indexes of the library.

3.5. Dovіdkovі sight.

3.6. Other bibliographic aids.

3.7. Internet resources.

4. Search for information for singing dzherelami vydpovidno to the obligatory necessary information and POZ.

5. Registration of the vіdpovіdі.

5.1. Description of documents.

5.2. Statement of the cipher (miscalculation) of a skin document.

5.3. Formation of the bibliographic list.

5.4. I tell you vikoristani dzherela poshuk.

5.5. Written sheet-vidpovidі.

6. Strengthening the strength.

The characterization of the algorithm of the virtual SPV zastosovuєtsya when vikonannі any kind of informational request. At once about those vikonannya okremikh vidіv biblіografichnykh zapitіv maє deyaki osoblivosti, shown in fig. fourteen .

Rice. 14. in

In this way, the services of library services are directed to the removal of coristuvachem - a document from a "traditional" library or an electronic copy of a document from an electronic (or virtual, digital, distributed) library. The services of a bibliographic service (consultation, fine-tuning) are straightened out on the basis of shorthand information about a document: a bibliographic description or a totality of looking at lists, looking around, annotations.

1. Displaying a reader's ticket

2. Submission to physical and legal persons of documents from Timchasov coristuvannya

2.1. At the reading room of the library:

other documents, electronic documents from the library's funds;

2.2. From the watchman to the houses: other documents from the fund for the subscription (especially valuable and promoted drinking - for the outpost); other documents from the reading room fund - for a subscription for 2 days at the outpost.

3. Supervision of dovidkovo-information services

3.1. Poshuk іnformatsії іn dovіdkovo-poshukovomu device:

• data on the visibility of documents from the library funds in electronic catalog;
• data about the presence of documents in the collections of other libraries - through catalogs, data in electronic information systems;
• giving koristuvachs consultations (individual and group) on how to work with dovidkovo-poshukovom device.

3.2. Information about the staff of the library on the walls of the library:

• individually (specially by phone);
• group (excursions, consultations, lectures);
• mass (issuance of information leaflets, pamphlets, booklets through information stands);

3.3. Information about the library in the remote mode through the website (travel guide, electronic catalogue, distribution of news, poster, Internet-advice toshcho).

3.4. Information about the libraries of St. Petersburg from the assigned exact address, phone number and directions.

3.5. Collection of information requests based on local (electronic catalogue, electronic databases of data, including legal and full-text periodicals) and remote electronic (Internet) resources;

3.6. Giving koristuvacham a computer hour to search for information;

3.7. Giving koristuvachs consultations on how to work in electronic information systems;

3.8. Teaching pensioners the basics of computer literacy and searching on the Internet.

4. Complimentary bibliographic services

4.1. Vikonannya bibliograficheskih zapitiv koristuvachіv yak at Biblіotetsі, і in remote mode (creation of collapsible thematic lists of literature, nadannya writing dokov dovodkovo-bibliographic character): thematic bibliographic zapitіv; request for bibliographic clarification; address-bibliographic requests.

4.2. Vikonue factografichnі zapis koristuvachіv.

4.3. Providing bibliographical consultations: providing consultative assistance to koristuvs with robots with bibliographical helpers and advanced knowledge; the provision of advisory assistance in the selection of dzherel information for a bibliographic search is reasonable before asking a koristuvach.

5. Employment of library services in the distant regime

5.1. Early submission of documents through the library's website;

5.2. Prodovzhennya termіnіv koristuvannya documents by phone and electronic mail.

6. Granting access to exhibitions that open the fund of the library: new ideas, thematic, visions.

7. Organization of cultural and educational and permitted visits and actions:

• conferences, lectures, evenings, concerts;
• presentations;
• zustrіchі іz tsіkavimi people;
• amateur associations for interests;
• mystetsky exhibitions.

8. Giving services to coristuvachas with limited physical abilities

8.1 Organization of informational, educational and cultural events;

8.2 Organization of group and individual consultations of faculty members;

8.3. Guided tour of the library.

9. Giving readers the opportunity to exchange other readings free of charge (near the lobby of the library).

The basis of methodical security is the analytical activity of libraries - methodical centers, the qualifications of qualified methodological recommendations I require an analysis of the basic library practice and the work of libraries.

In this hour, the analytical activity of methodical services is aware of serious difficulties that are associated with sharp short-term library zvіtnostі and visionary information from libraries. Tsya conditions Z With particular severity to raise the problem of methodical monitoring - a system of fastness for changes in the library i-k-Vin calls, firstly, to secure the current flow of information about the activity of libraries, analysis of which allowed to judge the work of others, їх, ї, , about innovations in library information and their expansion as far as libraries are concerned

If you want to understand "methodical monitoring" as soon as you enter library practice, try the system of working hard at the work of the library and change the stumps for a long time, they fought with methodical gushes. The objects of such a strictness were library personnel, showcases of the work of libraries, and the scourge of their vitality. The results were displayed in sequential tables I I 11 ps, overviews of the activity of libraries, first kind of file cabinets: social and economic profile of the service region, library merezhі, military personnel, etc. However, it is still not enough for the operative effort behind the changes and the activities of the libraries.

The sense of methodical monitoring is felt by the uninterrupted watchfulness for changes, for the appearance of new information about the work of the library and about library innovations. In view of the methodical practice and the task of methodical security of the activity of libraries, one can see the following objects of methodical monitoring:

Dynamics of showings in the activity of libraries;

Rukh library personnel;

Shown that wide innovation;

Documentary flow at the library reference. Operatively otrimannya tsikh danikh, guarding for

їх dynamics allows you to evaluate the level of library activity and, on this basis, develop methodological recommendations on how to thoroughly work libraries.

Dzherelami otrimannya vіdomosti є rіznа librіbrіbrіtіkіа dоkumentіanіya (vozvіtna, planny, іnformatsіyna іn.); materials of awards, conferences, seminars of library practitioners; publications from the medical staff | periodic to each other too thinly.

The main method that allows you to analyze and analyze information, without intermediary knowledge of the work of the library and/or its structural subdivisions scalding їhnyoї diyalnostі.

On the inspection of re-verification, which is the main control of the activity of libraries in the system of methodical, curiosity, supervision and development of the practice of the work of the library with the method of innovation, analysis and assessment of the strong and weak sides of the activity. Obstezhennya escorted to this team; libraries of consulting and practical help 26

be carried out, zrozumilo, for the future, the maintenance of the library, which is obstezhuetsya. Decommissioned on the metі:

Introduce innovations in the activities of the library, to increase them and expand as many libraries as possible;

Z'yasuvat nedolіki robotі librіbrіki, vstanovit їх causes ta usunennya;

Significantly, what kind of methodical help will require a library and give me help.

Publication of libraries can be frontal, if the work of the library is analyzed in all directions and activities, and thematic, if the work of the library is analyzed from singing food by those.

The most important are thematic refreshments, especially the prices, if the stench stupefies a large number of libraries. For a cleverly thought-out plan, a single library for a given type of library and one of the participants, thematically enriched gives the opportunity to put together a lot of libraries about the work of a song theme.

The theme of thematic coverage is in the first volume, which allows you to more deeply and in detail learn about the work of the library and give specific help. However, it would be more pardon to be surrounded by less thematic cladding, and not to be called by the work of the library zagal. Therefore, in practice, methodical work will be combined thematically and frontally. thought.

In practice, it is different to go to the selection of libraries for obstezhennya. Deyakі methodists vvazhayut, scho z tsієyu mаyut vybiratsya libraries, yakі mаyut

the best indicators of work. We are motivated by the fact that such libraries will most likely require methodical assistance.

The second step is in the fact that on the 1st of the New Year the libraries are selected< ре шис показа­тели работы, что позволяет судить о среднем уровне работы библиотек конкретной сети. При этом однако упускается из виду, что одной из основных целей обследования является выявление передового опыта. Разумеется, что логичнее искать этот опыт не в отстающих и средних, а в лучших библиотеках. По уровню работы передовых библиотек можно судить и об общем уровне деятельности библиотек сети. Поэтому при выборочном обследовании низовых библиотек и филиалов целесообразно выбирать те из них, которые имеют наиболее высокие показатели в своей работе.

The most qualified specialists of the library - the methodical center and the practitioners of other libraries, especially in the case of mutual libraries. Obstezhennia can be carried out as an individual person, and a group (team), where, instructed by methodologists, practitioners of other library leaders can be included - a methodical center, and navit lower libraries.

In order to ensure the integrity of the collection of materials, their analysis and aggregation, it is carried out for a distantly divided plan, which makes it possible to complete the entirety of the work of the libraries, to facilitate the aggregation of the material selected by various limes.

At libraries - methodological centers< оспшлиются графики посещений библиотек, в которых vk.i н.тастся, кто,

if I see the library with such a method. For whom it is necessary to remember, that the obstezhennia is the widest, but it is the only meta library. Vіdvіduvannya can be carried out for the purpose of giving specific consulting and methodological assistance, participation at the library's entrance, development of specific library innovations.

The obstezhennia will require a thorough preparation, which includes:

Vivchenya socio-economic and cultural profile of the area, which is served by the library;

Vyvchennya materials in the work of the library (plans, zvіtіv, dokladov about the front view toshcho);

Pidbir and vvchennya regulating documentation, methodical and bibliographic aids on the topic of obstezhennia.

On the basis of the developed documents and materials, a plan is made for the improvement of the library. The topic of that university nutrition is discussed, the objects of that term are carried out, the methodology and documentation, as it will be broken up by the methodologist during the review of the library. For example, if a methodologist writes an analysis of reading forms, then a table of their analysis will be entered in the sub-bag document of the procedure. The result of the development of library services for the population will be a map-scheme of placement of a number of stationary and non-stationary libraries.

In methodical practice, there are various methods of obstezhennia. For that number, we need to see the method of bezsrededny guarding. The methodologist is responsible for the work of librarians present at

mass visits, m "< 1 ш i......п и......|ные пункты,

vivchaє without intermediary police * ni .......... whose fund,

looking through catalogues, file cabinets, etc.

The value of this method is laid down by those that the methodologist can directly know about the work of the library and evaluate it. At once, about those obvious opportunities for change. The methodologist can guard the activity of the library for a short hour, so that he does not allow the work to be discussed about his work.

To that, entrusted to the helpless guardians, the method of documenting the library is beaten to the hour. Documents are collected before reviewing various information about the work of the library (statistical, thematic and others.). All the findings from the documents are subject to a strict and calculative analysis.

In order to select documentation of the library, the methodologist can himself create the documents necessary for the selection of factual data and analysis of the activity of the library (for example, expanding the questionnaire for testing librarians and/or readers; collecting readings from the library).

At the same time, there is also a method of roaming with librarians, who clarify the details of the library’s activity, show positive aspects, shortcomings and difficulties in their work; the motives of the diary librarian in specific situations are limited. Relationships with librarians allow you to also show the level of professional and cultural training.

Vykoristovuetsya also the method of roses from readers. Such talks are held by us in front of activists, members of the reader for the sake of it, as well as from library workers. The main meta suggestion is to clarify the reader's thoughts about the work of the library, the fund and the preparatory-bibliographic apparatus, about the conduction of the masses, come in just then.

All the names of the methods and vikoristovuyutsya at each other, mutually supplementing and controlling one by one.

Obstezhennya starts from a deep knowledge of the work of the library, from the minds of those who work, from the personnel warehouse. The methodologist talks to the director of those other library scientists, to get acquainted with the work plan, with organizational and ordering documentation.

Away, the sequence of obstezhennya has no important meaning and is established stalely in the minds of the minds. As practice shows, it is more important to keep track of structural subdivisions of the library, knowing with the help of directives of their activities.

With the appointed sequence of obstezhennia of the work and structural subdivisions, the best of the specific minds of the library will come out, guard the weekends of the child or the family, the year of work, the hour of the greatest influx of readers, just. The Methodist should not organize acquaintances in such a way that, as much as possible, the world does not disrupt the great work of structural development. For example, in order to get to know the robot, the year of the year is served by the service, and the year of the least influx of readers is introduced to the internal work. At the time of the greatest birth, the methodologist may be less careful not to interfere with the work of the librarian.

Vіdomostі about similar protsess, shо zdіyyusnyuyutsya in іnіvіdіlakh librіbrіkakh (for example, іnformatsiyno

bibliographic service, masonry work is too thin), nadalі zagalnyuyutsya methodologist

Sounds good to start from the library fund, the foundations of the very warehouse are rich in what they signify as zmist, and the work of the library is rich in what they add the nature of visnovkіv about її to the work.

When you know the fund, respect for your warehouse, picking, refining, cleansing old literature, correct appearance, come in from safety and security. With this, the methodologist is actively recruiting documentation (thematic and typological plan for completing, card indexes for completing, documents of a total and individual appearance). These documents are taken for examination of them and further analysis and evaluation of statistical data. At once, the correctness of the folding and maintenance of planning and oblіkovoї documentation is being checked. The method of uninterrupted collection of the library fund, especially the fund of open access, organization, placement, opening, is awarded. Shards of the fund, of representations on the shelves, far from reopening the warehouse, shards of the most popular literature are rebuying in reading rooms, the methodologist is cultivating the stock of the fund vibirkovo according to a systematic catalogue.

When knowing the catalogs, respect is given to their organization, to the rules of the bibliographic inventory, to the correctness of the classification, and the accuracy of the editing. As a rule, such a wedding is carried out through yoga work-to-work.

The opinion of the methodologist about the formation of the fund is clarified in conversations with members of the library and readers, in the course of which they have their thoughts on how to complete it. It is obvious that the improvement of the fund, like those of the other librarians, is carried out at the presence of librarians, yak conduct work with the acquisition, organization and selection of the library fund, which allows you to clarify the information, remove the documents, and consult the library at the same time

In the case of the selection of the library fund, respect is not only for statistical evidence (the amount of literature that has been seen, but also for the work of the fund), but also for the work of the authorities. At the same time, it is important to learn not only about the improvement, but also about the work of liquidation.

When you know the catalogs, you analyze the frequency of their library stock, the regularity of reading cards for literature, what the vibula is, the accuracy of placing cards, the regularity of seeing new headings, etc.

Under Vivchenni, Methodist, orders of the statistical information (Kilkіst І warehouse, Vikovyduydach, Khtannyh, Vibercian, Vibrista), Vimoglivy, VIBRYTNY, VIMoglivius for Formulas, Vibrian Aquita).

The quality of individual work with readers is assessed by a path of uninterrupted guardianship, if the methodologist guards the work of a librarian with readers and keeps records of their rozms. It is obvious that the advice given is to be clarified with librarians. About the quality of service to readers, the methodologist judges by their own opinions.

The instruction from the service of the service of chipels in the branches and branches of the stationary library is to oblige the work of the transfer libraries (librarybuses) and the vibrator-library points. With this, maybe, do not select for the obstezhennia of the library items that work in different minds (for example, on the vacancy dilyantsi and in the gurtozhitka).

When working with readers, one hour at a time, they provide additional bibliographic and informational bibliographic services. Z'yasovuєtsya nayavnіst that yakіst dovіdkovo-bibliografіchnogo apparatus, file cabinets, archives vikonanih dovіdok. Card indexes of information services are looked through, the quality of bibliographic and informational materials prepared by the library is analyzed.

Particular respect is given to the organization of that kind of propaganda of library and bibliographic knowledge. When tsomu of order of vivchennyam vіdpovіdnoї YuHumentatsії Methodist vikoristovuє i method bezposerednogo sposterezhennya (napriklad for obslugovuvannyam chitachіv in bіblіografіchnomu vіddіlі, for carrying out of take-bіblіotechno bіblіografіchnoї gramotnostі toscho) and takozh besіdi of chitachami about yakіst їh dovіdkovo- bіblіografіchnogo that іnformatsіynogo obslugovuvannya.

Under the hour of the mass work of the library, the methodist widely uses the method of non-intermediate guardianship. Vіn pragne, according to his ability, be especially present at the mass visits, priming the propaganda of literature in the library. It is clear that there are documents that characterize the mass work (protocols of reading conferences, programs of thematic evenings, texts looking at literature, schemes of book exhibitions, etc.). Details of the preparation and conduct of mass visits are specified in conversations with librarians and readers.

The Methodist is familiar with the activity of clubs and associations for the interests of the librarians present at their classes and meetings, talking with the church workers and participants.

It is also obstezhuєtsya diyalnіst chitatskoї for the sake of (її plan, minutes of the meeting). The Methodist talks to the activists of the library, consulting them for the support of the library and the public control over their activities. At the same time, with the help of the activity of the asset, the methodologist chirps, like the library works with the asset, hiring him for the help of the library, instructing, wanting too much.

If the library is a methodical center, then it turns out that it hopes to methodically help libraries. When tsomu znayomlyatsya not lishe of methodically dokumentatsієyu (plan metodichnoї Relief, metodichnі materіali, dovіdki about vіdvіduvannya bіblіotek, navchalnі Plagne is the prog pіdvischennya kvalіfіkatsії bіblіotekarіv toscho) and second obov'yazkovo vіdvіduyut kіlka bіblіotek abo fіlіy Yakimov given central bіblіoteka nadaє methodically dopomoga.

Methodist pragne vydvydati okremі come in schodo advancement of qualifications (courses, seminars, schools of advanced education) and, as a rule, not only attend classes, but also take part in their conduct.

Obstezhuetsya and become the organization of the library management and us in front of the robot with personnel: the presence and the quality of the planting instructions, the planning

standardization of library practice and the presence of organizational and ordering documentation and that methodologist is familiar with the warehouse of personnel of librarians (for knowledge, experience, etc.), seeing the causes of change.

Particular respect is given to the fact that librarians promote their professional and illuminating rites. The methodologist who taught the basic plan of the vocational training, who was present at the lessons, took the fate of those conducted. The professional and spiritually enlightened rіven of librarians are clarified in the course of rozms with them, yakі may have a calm character and not turn into a sleep for a librarian. The methodologist is guilty of showing maximum good-naturedness and tact.

The Methodist also acts like a library, which is obstezhuetsya, in cooperation with other libraries, cultural institutions, community organizations, NTI bodies, too. In this way, the methodologist develops coordination plans, communicates with the director of the library and the clerks of structural support. At the same time with the director of the library, which should be arranged, in view of those libraries, establish that organization, with which the library cannot interact, but with which it is necessary to distinguish.

When inspecting the library, the methodologist not only provides the library, but also provides advisory and practical assistance. However, such assistance is not guilty of helping the practical worker for the librarian. The main task of assistance is to teach the librarian to advanced methods of work.

The choice of the hour of the obstezhennya factual material is subject to analysis and assessment, on the basis of which the whiskers are spun about the work of the library, about the successes and shortcomings of the work.

The underbags are padded at the door. The theme and term of the obstezhennia are indicated to them, they are rehabilitated in the presence of the library, the individuals are indicated, as if they took part in the obstezhenn.

Dali at the end of the rozpovidaєtsya about those positively, є є praktitsі obstezhenoї librariani. With this, special respect is given to innovations, revealed in their activities; there are signs of nedolіki (like stinks are revealed); their causes and methods of adoption are analyzed. At the end of the day, the robot is also rehabilitated;

At the end, a total assessment of the library's activity and propositions about how to improve its work is given. The propositions should be given specific, from the designations of the real terms carried out in this work.

The statement about the obstezhennia is transferred to the director of the library. One copy of the finalization is taken from the library's methodical officer, as a result of the obstezhennia. The methodical person selects and saves the finishing touches and other materials from the libraries regardless of the fact that the methodical center of the library was given an obstezhennya.

Covered bags are discussed at the meeting of the staff of the closed library or at the director's office, as well as at the meetings of the reader for the sake of it. With the results of this, you should know the patron, for the hour of which the library is furbished.

Accumulation of information about the libraries and the discussion of these results with a methodical student,

at the hour of every May, a JUTMNII analysis of the method of obstezhennia is carried out. Nadali the method of goiter-knitting systematically promote contacts with a well-furnished library, supplementing it with breeds.

Regardless of those who provide one of the main forms of methodical assistance to libraries, librarians' arrival of a methodologist to the library is most often assessed as low in comparison with other forms of methodical assistance.

The reasons for such a change lie with those who assess the librarians as superficial between them; Librarians are most valuable in providing information about new library practices and practical assistance to the methodologist.

It should not be forgotten that the main method of obstezhennia is not a reverification, but an analysis of the activity of the library, on the basis of which it is established, which specific methodological assistance will be required. On this basis, methodological aids and recommendations are developed, and the qualifications of librarians are promoted.

The current type of library of information flow, the revealed information about the current work is cumulative in the information base of methodical monitoring, in the information-push device, which allows you to promptly enter that type of necessary data.

For methodical practice, the following are important:

Creation of an information base for methodical monitoring, so that the paths of otrimannya vіdomosti z nutrition, scho methodologists;

Cumulation of these records at the methodical center;

Pobudov of the probe device, which allows you to promptly enter the necessary data from the system.

VIRSHENNIY QUICH PROBLEMS OF VIMAGAє WATCHERNING AUTOMATIVE BAZY DONE, SHO INCLUDING YAK "ELECTRONNE DOSEє" FOR SUPN BIBLIOTEKU (€ Revisii; Statistical Danі about її ї илільністе; ододомоті о їїтние фотодонічні ині ї ї ї і отінонняннянняньна тещёві ї ісумко потистичной серки according to the number of libraries, factographic and bibliographic information about innovations and expansion in libraries.

Ideally, the creation of such an IPS, as a general information about all the objects of such monitoring, would allow following all the parameters of the library system and changes in them to accept both operational and predictive methodological solutions.

At the heart of making such decisions is analytic activity, directed to the analysis of the development and will become activity like other libraries, and so the library borders. On this basis, there is a methodical injection into the work of libraries with the method of methodical security of their activities, the development of methodological recommendations, and prompt consultative and methodological assistance to libraries.

Libraries are methodical centers for analyzing both on the basis of non-intermediate knowledge of the work of libraries and library merezh, as well as an indirect way of cultivating stellar, planned, informational and other documents of libraries.

Analysis of the activity of libraries and library systems allows us to evaluate the level of their work, to show positive

those negative sides of activity, naming the ways of liquidation of shortcomings and improvement of work

Analytical activity of methodological centers and rethinking promotion of their organizing role and scientific level of work, adopting the most optimal solutions and changing the prospects for a further thorough library work. The results of the analysis are victorious in the long-term planning of methodical security of the activities of libraries, in the preparation of various methodological aids and recommendations for libraries, and in the process of improving the qualifications of library personnel.

Library practice analysis includes:

Revealing of summaries and typical ones in the selected factual material about the activity of libraries;

the establishment of the field of skin fact in the global system of library practice;

Comparison of the facts of the establishment of links between the events.

The main task of the analysis is to see from the mass of the selected factual material about the activity of the libraries to the right advanced, widened. The analysis can be brought to the level of knowledge about the value of the knowledge of a library, to practical recommendations on how to get the knowledge of the work of libraries. The instruction from the analysis of the great scope of borrowing the identification of specific shortcomings of library practice.

Analysis of library practice - the analysis of the work of the library in totality, methods and results of activity.

When analyzing the freedom of work, the main focus is on the active nature of the activities of libraries, on the link between their work and life, on the place of work with those who work, at the infamous complex of the work of the library.

The theme is like this, like it was exactly like it was given to the zavdanny, like standing in front of the library, still showing how much it works. The theme is chosen by the whole complex of activities of the library, by the development of various methods and rational organizational forms of work. For this reason, it is important for the analysis of library practice to analyze the subject matter of the work of the library, and the paths that have been taken by the work of the library.

The analysis of the methods can be based on the method of revealing, in what specific forms the work of the library is manifested, in what ways the task is set, and the system of work is developed. In this case, it is important to show the specificity of the library, which is shown, the originality of zastosuvannya in practice of various forms and methods.

The most important place in the analysis of library practice is occupied by the analysis of the results of work, but on the basis of this, it is possible to work and highlight the documents about those that we will advance, which merit for the expansion of all libraries. In this case, it is important to establish a link between the changes made before the practice of the library, and the attainable results.

The developed librarian practice of victors has more and more methods of calcis and ciss analysis.

The analysis of librarian practice focuses on the methods developed by librarian statistics. The different nature of the library is manifested in various numerical indicators (absolute, average, average), characterizing the library both from the kіlkysnoy, and from the yakіsnoy side. Tsі pokazniki nerіvnotsіnі for svoїm obsjagy and zmіstom, and, later, і for values, for the analysis of library practice. Some of them register okremі facti libraries. Others encourage the work of the library for a long period of time, clarifying a lot of facts.

Statistics, analyzing the most important indications, establishing the link and the staleness of the existing phenomena of library practice and in this way show the trends and development. It is easy to state facts on the basis of average statistical values, it is easy to make new and advanced, slightly wider. Following the statistical rules, it is possible to speak with certainty on the basis of a random selection of facts about the whole world of sukupnist.

The analysis of the work of the library is to blame for comparing the same type of key indicators with the planned ones, revealing their dynamics, and showing the interrelationship of different key indicators, spitting them on each other. When analyzing librarianship practice, it is necessary to look at the absolute, visually and average values ​​in order to equalize one value with the other; vysnovki, otrimani z arakhuvannyam analysis of some values, reverify vysnovki, otrimanimy z additional values. Just for the sake of your mind, you can give an objective assessment of the activity of the library, the development of a sharpened vysnovka, as a result of a calculus analysis.

The analysis of the activity of the library gives the possibility of raising awareness about the commitment and achievement of the work, about the achieved results, and establishing links between the libraries in the practice of the library. We allow the development of advanced libraries, which have achieved the best results in their work. Prote for the analysis of library practice, we can be separated only by a small analysis of the activity of libraries. It is worthwhile to analyze both the methods of library practice and the achieved results.

The discovery of the manifestations of the library practice qualifies us in front of the manifested nature of the library. Yakby mi always operated with nothing more than zagalnyuyuchimi ostentatious for the whole long-term process, a lot of individual facts, perhaps especially progressive meaning, would be left out of unmarked. Vidhilennya, scho go beyond the "statistical average", as a rule, to be aware of the emergence of a new one. For cultivating these as new phenomena, it is necessary to use calculus-statistical methods, and also viable methods.

Insufficient as a whole is the calculus analysis and in the case of the assigned results in the activity of the library. Її the work cannot be assessed only for the number of seen books and mass visits. Kіlkіsnі pozniki, vіdpіdayuchi fіdnânânâ, sho zroblenа, sho attained, scho impossibility to give vіdpovіdі іnshіy, less important nutriment - tse attained. For this reason, the analysis can give the correct ob'ektivnі vysnovki less than that in the fall, as if it were to be combined with a relativistic and universal analysis.

A similar analysis gives the possibility to evaluate how the totality of the facts in the activity of the library, and

okremia, an individual fact, which is new in library practice. Yogo zavdannya - to get out of the mass of accumulated facts, to vodokremiti the main, to summaries of the vipadkovy and the unimportant; see more specifically, similar to the robotic library. The most important task of the acknowledgment analysis is the explanation of the facts of library practice, the explanation of their meaning.

Foldability of explanation of the facts of library practice related to the richness of the facets of the manifestations. The need for stosuvannija sukupnosti akіsno raznykh methodіv analyzu stalely vіd mіtі ob'єkta vyvchennya is discussed.

Great value in the analysis of library practice may structural and functional analysis. In a new object, it is accepted as a system, it is apparently divided into warehouses, and the functions of the skin are indicated. So, the practice of holding reading conferences is analyzed as well as the elements of preparation for that mass entry, their significance for the reading conference as a whole.

Great value can be analyzed by analogy, tobto. matching the nature of the similar facts to the activities of the libraries. Such a comparison can be carried out as in the actual material about the activity of one library, and on the selected practice of low libraries. For the help of this method, the similarity or the observation of the existing phenomena, their evidence of the hanging theoretical provisions and methodological recommendations, is established. For example, in the case of the induced analysis of the path of analysis for the analogy, the okrem conferences of readers are established among themselves, those important elements are installed, from which the stench is formed, the essence of authority is determined.

Important meaning may also be a causal-inheritance analysis. Vin allows you to reveal the interplay of facts, show how one fact (reason) adds another fact (effect). In our case, such an analysis will help to clarify, as if the study of other methods of preparation and the holding of a reading conference has spilled over into our results.

The use of various methods of analysis for clarifying the facts of library practice allows us to universally look at the phenomena of practice and evaluate them. Methods of kolkisnogo and yakіsnogo analysis closely related to each other, mutually mind one another. Just as it’s impossible to give an assessment of the strength of the library’s activity behind numerical indicators, so it’s impossible, behind a few facts, or to inspire its order, without a calculus analysis, to give an assessment of the library’s work. Kilkіsny and yakіsny analysis are two sides of a single process of analysis of library practice. An important step in the analysis of library practice is the systematization of factual material. Won convey to the mind the ordering of the low facts, their grouping from quiet food, from such an analysis.

One of the reasons for such a transition from non-intermediate data analysis to its systematization is statistical processing methods. Zastosuvannya їх to more or less significant number of facts, revealed in the process of analysis, allows you to take the place of impersonal single facts and facts. Podbags of such a joke are seen in statistical units, diagrams and graphs and are the basis for further analysis.

Statistical data are carefully compiled by methodical centers based on the method of calculus and other characteristics of the activity of libraries in the territory, which are served on the basis of statistical data of libraries. All the results are seen in the units, sing, in the equal numerical indicators (the same with the plan, with the past fate too.). At the same time, there are both absolute and average and average indications, which are given, as a rule, according to the skin library and sub-bags of libraries.

Statistical elements include a text part (an explanatory note), which analyzes and evaluates some indicators and their dynamics, and provides specific propositions addressed to libraries.

The second bag of analytical activity is vysnovki, which are folded in a row, behind the stars and plans of the libraries. Visnovok is given in response to the plan of a specific library or a structural subdivision (file).

Wandering warehouses for the plan of that star, Methodist analizuє, Naskіlki correctly і Specifically visited Divannya bіblіoteki on the stream of RIK, Yak Voni Voni Knikani, I'm slaughtered by ї Real_zatsіya, IKUK є Efatin Roboti Bіblіoteki, Yaki Estniki Netless plan chi sound. For example, arrangements are given propositions, creations for the full functioning of the library.

Information and library services:

Inter-settlement central library zdijsnyuє so see services: (substantiation - Federal Law "On Library Rights" dated 29.12. 1994 N 78-FZ, Art. 7, paragraphs. 3.4)
- Provided information about the availability of specific documents in the funds;
- providing information about the stock of funds through the system of catalogs and other forms of library information: organization of book exhibitions, compilation of bibliographic lists and others;
- provision of advanced and consulting assistance in search and selection of information sources, including the Internet;
- molding of thematic dobirok materials for the request of coristuvachiv;
- submission of documents from the collection of documents from the fund, both for houses, and in the library (subject to the Rules for the collection of the library);
- Satisfaction with requests for assistance from other libraries through open channels of inter-library cooperation: MBA, ;
- organization and conduct of cultural, educational and information activities;
- a place for work in the library with special equipment, accommodation for educational and legal visits.

Additional services:

The library gives its coristuvachas additional services:
- compiling bibliographic lists, dovіdok and catalogues, for requests of coristuvachіv;
- other types of informational and service services, directing to the expansion of the transfer of services, which are hoped for by the coristuvachi:
photocopying
scanning
rozdrukіvka dokumentіv from pc
independent work from the installed software (without access to the Internet)
independent work with access to the Internet
creation of an individual electronic postal screen
Informational services to help the Internet: search and processing of information
typing text, graphic little, formulas, graphs, diagrams
Power Point presentation design
broaching (with staples, plastic spring)
lamination

Respect! Vіdpovіdno up to part 4 of the Civil Code of the Russian Federation, the removal of copies from the Inter-settlement Central Library of a copy is allowed only in special, scientific and illuminating purposes.
It is forbidden to circulate copies taken, to create them in any other form, the crime is legally permitted, to transfer the taken copies to other persons or organizations.

ADMINISTRATIVE REGULATIONS
nadannya municipal services
"Library services for the population (providing documents at the time of koristuvannya, servicing koristuvachіv libraries, providing dovodok, organizing and conducting cultural and educational visits, servicing koristuvachіv)"

I. Gale positions

1.1. This administrative regulation on how to organize library services for the population (hereinafter referred to as the Regulations) is broken up with a method of increasing the availability of municipal services (further - services) and the creation of comfortable minds for її otrimannya.
The regulation determines the procedure, terms and sequence for organizing library services for the population of the M'yasnikivsky district.
1.2. Sovereign service is awarded by the state budgetary institution of culture of the M'yasnikivsky district "Mijsettlement Central Library" (hereinafter - "MCB").
1.3. Nadannya munіtsipalnoї Hotel of bіblіotechnogo obslugovuvannya population (vidacha dokumentіv in timchasove koristuvannya, obslugovuvannya koristuvachіv bіblіotek, vidacha dovіdok, organіzatsіya is the carrying out of that prosvіtnitskih dozvіlnih zahodіv, obslugovuvannya vіddalenih koristuvachіv) zdіysnyuєtsya vіdpovіdno to sedate zakonodavstva Rosіyskoї Federatsії:
Constitution of the Russian Federation adopted on 12.12.1993. (with amendments introduced by the Laws of the Russian Federation on amendments to the Constitution of the Russian Federation dated December 30, 2008 N 6-FKZ and dated December 30, 2008 N 7-FKZ), art. 445);
Civil Code of the Russian Federation, Part 4 of November 24, 2006 (As amended by Federal Laws No. 318-FZ dated 01.12.2007, No. 104-FZ dated 30.06.2008, No. 13-FZ dated 08.11.2008, No. 13-FZ dated 24.02.2010 (No. 17-FZ);
Federal Law "Fundamentals of Legislation of the Russian Federation on Culture" dated 09.10.1992 r No. 3612-1 dated 03.11.2006 N 175-FZ, entered 29.12.2006 N 258-FZ, entered 23.07.2008 N 160-FZ, entered 21.12.2009 N 335-FZ, amended N 150-FZ, entered 30.12.2001 N 194 -FZ, dated December 24, 2002 (N 176-FZ, dated December 23, 2003 N 186-FZ);
The federal law "On Library Rights" dated December 29, 1994 No. 78-FZ (as amended by the Federal Laws dated 08.22.2004 N 122-FZ, dated 06.26.2007 N 118-FZ, dated 07.23.2008 issued 10.27.2008 N 183-FZ, dated 06.03.2009 (N 119-FZ , issued on December 27, 2009 N 370-FZ);
Federal Law "On Personal Data" dated 27.07. 2006 No. 152-FZ (as amended by the Federal Laws of November 25, 2009 N 266-FZ, as of December 27, 2009 N 363-FZ);
The Federal Law "On the protection of the rights of citizens" dated 07.02.1992 No. 2300-FZ 122-FZ, issued on 02.11.2004 N 127-FZ, issued on 21.12.2004 N 171-FZ, entered on 07.27.2006 N 140-FZ, issued on 10.16.2006 N 1, 1. -FZ, issued on 10.25.2007 N 234- Federal Law, dated 23.07.2008 N 160-FZ, dated 03.06.2009 N 121-FZ, dated 23.11.2009 N 261-FZ);
The federal law "On fire safety" dated 21.12.1994 p. No. 69-FZ
The federal law "On the binding of binding documents" dated December 29, 1994. № 77-FZ , in 23.07.2008 N 160-FZ, s vim., Introduced by the Federal Laws in 27.12.2000 N 150-F2, in 2.02-FZ, in 23.12.2003 (N 186-FZ);
“The main directions of the state policy to promote the development of the sphere of culture and mass communications in the Russian Federation until 2015 and the plan for their implementation” dated 01.06.2006, No. MF-P44-2462;
Order of the Order of the Russian Federation issued on 03.07.1996 No. 1063-r (as amended by the Order of the Order of the Russian Federation dated July 13, 2007 N 922-r) “On social norms and standards”;
Decree of the Ministry of Labor and Social Development of Russia on February 3, 1997 No. 6 “About the hardening of Mіzhgaluzevі norm an hour for work, which are written in libraries”;
By order of the Ministry of Culture of Russia, dated June 22, 1998, No. 341 “On the formation of the Sovereign policy in the field of saving library funds as a part of the cultural decline and the information resource of the country”;
Instructions on the appearance of the library fund, approved by the Order of the Ministry of Culture of Russia No. 590 dated 02.12.1998;
Sheet of the Ministry of Culture of Russia dated December 09, 2002. No. 01-149/16-29. Model standard for the activity of a public library (new edition 22.05.2008);
GOST R 52113-2003 “Services to the population. Nomenclature of indications in quality”;
GOST R ІSO 9001-2001 “Systems for quality management. Wimogi";
GOST R ІSO 9004-2001 “Systems for quality management. Recommendations on how to improve the duty”;
GOST 7.20-2000 "Library statistics";
GOST 7.50-2002 “Conservation of documents. Zagalni vimogi";
Let's go through the law "On Culture" dated October 22, 2004. No. 177-ЗС (as amended by the Regional Laws dated 06/06/2005 N 326-ЗС, entered on 05/19/2006 N 494-ЗС, entered on 11/16/2007 10/13/2008 N 113-ЗС, entered on 10/01/2009 (N 303-ЗС) ;
as well as the Statute of the Library; Rules for the coronation of the library; local regulatory legal acts of the library
1.4. Kіntsevym result of nadannya municipal service є: vykonannya zapitu koristuvacha, as it manifests itself in the record of koristuvach to the library, nadanny dovіdki, vydavachi document, vіdvіduvannya zakhod.
1.5. Koristuvachami municipal servants can be both physical individuals (population of the district) and legal entities.

II. Wimogi up to the order of the municipal service

2.1. The procedure for informing about the rules for giving municipal services.
2.1.1. Removal of information from the nutrition of the municipal service ask for help:
- publication of information on the official website of the Inter-settlement Central Library;
- telephone call, electronic information;
- publications in the field of mass information;
- Information in the MCB libraries.
2.1.2. Vіdomosti about the place of znakhodzhennya and the schedule of work and the development of municipal services:
Inter-settlement central library:
- Tel.: 8 (863) 49 2-34-58,
-
- e-mail: &
- from 10.00 to 18.00 without interruption; Saturday: from 11.00 to 17.00; weekend - week.
Child library:
- 346800, Rostov region, M'yasnikivsky district, with. Chaltir, st. 6th line, 6,
- Tel.: 8 (863) 49 2-34-59,
-
- from 9.00 to 17.00, break - from 13.00 to 14.00; week: from 11.00 to 16.00; weekend - Saturday.
Silska library im. Kh. Abovyan No. 13:
- 346802, Rostov region, M'yasnikivsky district, with. Chaltir, st. Tumanyan, 25,
- Tel.: 8 (863) 49 3-14-92,
- from 12:00 to 18:00; weekend - week.
Chaltir Library 15:
- 346801, Rostov region, M'yasnikivsky district, with. Chaltir, st. M'yasnikyan, 18,
– from 11.00 to 17.00; weekend - week.
the procedure for withdrawing information from the coristuvach from the nutrition of the municipal service.
Information about the granting of municipal services includes information about the procedure for granting municipal services and the transfer of documents necessary for її otrimanna.
When informing the koristuvachіv z nutrition of the municipal service, the authorities at the telephone calls and the sleep of the fakhіvtsі libraries give roses and clarifications about the koristuvachіv:
- listen and clarify, if necessary, the essence of nutrition;
- correctly, succinctly oppose, at the same time, accompanies the necessary statements with the consent to the relevant normative legal acts.
2.2. Transfer of documents for the withdrawal of municipal services.
2.2.1. The translation of the necessary documents for granting municipal services from a specific library is indicated in Rules for the coronation of the library.
2.2.2. The right to be represented by the library's services arises from the removal of the reader's form.
For whom, whether a physical person can present a person's wedding (passport, voucher or other official document, to take a photograph, information about a nickname, name, according to father, place of registration);
Coristuvachi, who have not reached 14 years old, are registered on the basis of documents given by their fathers or other legal representatives of that for their letter of credit (guarantee);
2.2.3. Vidka Documentіv Zdіysniyuyu on the pіdtvі's asked Bіblіoteki during Vіdvіdvnі B_Blіoteki Abo on Pіdtvі Vimogi, in the yaki korhuvachka казує подан по к., and the author of the author, the name of the guide document, Siglu Zherignnya (Clastifіkatsyniy Іndeks) Ta Іnshіdni documents from the fund;
2.2.4. For the availability of the necessary information from the collections of the library, the collection of documents from the collections of other libraries is required on the submission of the IBA application form (inter-library loan);
2.2.5. For registration of an application for electronic delivery of a document, an electronic application form is required on the website of the library.
2.2.6. To search for information on the electronic catalog, there is a search form on the website of the library:
2.3. Wimogi to the position of municipal service.
2.3.1. Placement and design of the municipal libraries.
The municipal library is located to ensure maximum accessibility.
Access to the services of the libraries is provided by a path of direct access to the stationary library or to the remote mode through the official website of the library.
2.3.2. MCB is housed in a special, well-kept booth; libraries - structural subdivisions are placed at a specially attached community building.
Obov'yazkovo nayavnistnost standard ї ї ї vіvіski z naming municipal librіbrіki i її її rabota mode.
2.3.3. Appointment, recognized for nadannya municipal services, due to sanitary and epidemiological rules and regulations, fire safety rules for laying culture, norms for the protection of food.
The working space of specialists in libraries may be possessed by office equipment, which allows organizing the efficient organization of municipal services, as well as access to the Internet.
For nadannya municipal services, stained glass materials and office supplies are seen.
2.4. Distribution and registration of information about the municipal service.
At the information stand of the libraries, there are the following information:
- place of roztashuvannya of the library;
- library robot mode;
- phone numbers, fax numbers (for availability),
- e-mail addresses (for availability);
- Violations of normative legal acts, norms that regulate the municipal service;
- The text of the administrative regulations with additions;
- Rules for the coronation of the library and other local normative documents of the library.
2.5. Lines of nadannya municipal services.
2.5.1. The duty of municipal service to be carried out at the term, appointed by the Decree of the Ministry of Health and Social Development of 03.02.1997 No. 6 “On the confirmation of international standards for an hour on the job, as they are written in libraries” and local regulatory documents of the “MTsB”.
2.5.2. The term of duty, including the conduct of all necessary administrative procedures, is not guilty of revisiting 15 minutes from the moment of withdrawal by a specialist, responsible for the duty of service, of a formal application to the court, drawn up to the full extent of the Regulations. In times of guilt of the above-mentioned and non-transferable furnishing of non-separate force, the term of service is to become 10 working days from the moment of attaching these furnishing. About zbіlshennya term nadannya munitsipalnі ї sluha koristuvаch іnformuєє protyazh 3 working days іz the moment nastannya nadannya neperebornoї sily.
2.5.3. Ussі meshkantsі M'yasnikіvskogo district may have the right to access to the structural subdivisions of the library, depending on their interests and needs of the term, assigned to the layout of the library's work.
2.5.4. At the time of koristuvannya by the term up to 30 days, koristuvannya municipal services from library services are free of charge (seen at home) be some document from library funds, especially valuable rare books. Particularly valuable and rare books can be found in the reading room. The new literature and the literature of the promoted drink are hoped for at the time of the hour with a term of up to 10 days.
2.6. Perelіk pіdstav for zaupinennya munіtsipalї servіs аbо vіdmovі v nadіnі munіtsipalії servіstіv.
2.6.1. The servants of the service can be inspired, as follows:
- submission of an incomplete set of documents that are subject to the Regulations;
- Koristuvach having violated the Rules of Koristuvannya library;
- Daily financial security of municipal services.
2.6.2. Koristuvach, who is the head of the shkodi library, compensate for the yogo at the rozmіr, established by the Rules for the coronation of the MBUK MR "MTsB" or may be allowed to have the right to the service until the moment he has taken the damage, or compensation, the head of the library, in the case of the coronation of the library
2.7. Vymogi schodo nadannya municipal services.
2.7.1. The provision of municipal services is based on the improvement of the main provisions of the Statute of the "MTsB", the Rules for the provision of a library, and other local regulatory documents of the library, which regulate the nutrition of the organization of library services.
2.7.2. Coristuvachs can take additional services, including paid ones, a replica of such transfers. The statute of the municipal institution establish culture "MTsB" and the Regulations on the payment of paid services, "Standard for the activity of municipal libraries in the M'yasnikovsky district."

III. Administrative procedures
Description of sequence
with the provision of municipal services

The service of municipal services includes the supervision of advancing administrative procedures:
- acceptance and registration of koristuvachivs
- Issuance of documents from Timchasov's court;
3.1. Acceptance of registration of koristuvachivs.
3.1.1. Substitute for the cob of administrative work and special education of the koristuvach to the library.
3.1.2.Vіdpovidalnym for nadannya municipal services є specialist of the library.
3.1.3. Order dіy:
- familiarization with the Regulations on the provision of municipal services, the Rules for the provision of a library and other local regulatory documents of the "MTsB", which regulate the nutrition of the organization of library services;
- registration of the reader's form on the basis of a document, which certifies a person, with a special signature of the koristuvach (clause 2.2.2 of this Regulation).
3.1.4. The result of the administrative division is the execution of documents in order for the right to withdraw municipal services.
3.1.5 Method of fixing the result of typing administrative duty - possession of the library's reader's form.
3.2.The appearance of documents at the timchas' corystuvannya is povidno before drinking the coristuvachiv.
3.2.1. Substitute for the cob of administrative work and special education of the koristuvach to the library.
3.2.2. Vіdpovіdalnym for nadannya municipal services є specialist of the library.
3.2.3. Order dіy:
- formalized in a written form in writing, as well as in an electronic form, requesting the submission of a necessary document on a reading form or in an online mode on the library's website;
- review by a specialist of the library for the request of a corristuvach, who has issued a document in accordance with the Rules of coronation of the library;
- providing documents to the koristuvachev and fixing it with the reader's form and confirming it with the signature of the koristuvach.
3.2.4. The appearance of a Koristuvachev document can be given in such forms of library services:
- a reading room, which transfers the document to the office for work at the occupied library at її working hours - for all categories of correspondents;
- to the subscription, which transfers the document to be recognized by the walls of the library - for the coristuvach, as it may be a permanent registration.
3.2.5. Koristuvachevi at Timchasovo Koristuvannya posture the walls of the library can only be seen at one time no more than 5 copies of books.
3.2.6. Koristuvach, who has taken away documents in timchasov koristuvannya pose by the walls of the library, may have the right to continue the term koristuvannya with documents especially, by telephone, as I can’t drink on them from the side of other koristuvachiv not more than 2 times.
3.2.7. When turning the coristuvachy documents taken from the timchas coristuvannya, the fakhivets of the library re-verifies the documents that are given as coristuvach, affixing the signature to the reader's form in presence.
3.2.8. For submitting documents to the coristuvach, which, having taken the documents at the time of coristing, the sanctions imposed by the Regulations (clause 2.6.2) will be imposed.
3.2.9. As a result of administrative work, the document was sent to the timchasov koristuvannya, recorded in the reader's form.
3.2.10 Method of fixing the result of the review of administrative duties - a record about the appearance of the document in the form of reading.

IV. The order is to form the control of the municipal service.

4.1. Control over the municipal function of library services is the responsibility of the culture of the Myasnikivsky district.
4.2. Continuous control over dotrimannyam and vykonannym fahivtsami libraries of the provisions of the Regulations and other normative legal acts, which establish vimogi to nadannya municipal service, zdіysnyuєtsya director of the MCB.
4.3. Changes in planting rules, ie zdijsnyuyut flow control, are established by orders of the director of the MCB.
4.4. The frequency of in-line control is subject to the order of the director of the MCB.
4.5. Revisions can be planned and unplanned.
Under the hour of the review, you can look at all the food related to the duties of the Service (complex review) or other aspects (thematic review).
Rechecking can also be carried out for specific animals of the koristuvach.
4.6. The director of the “MCB” organizes the work of the work of the Service, appoints the landowners of the employees, maintains control over their vikonannyam, lives up to the full extent of the forms and methods of activity, the training of the practitioners, carries personal legality for dotrimanny.
4.7. In times of violation of the rights of the people of the population, for the results of the re-examinations of how the guilty persons get used to it, come in clearly before the legislation of the Russian Federation.
4.8. The personal details of the planting rules and specialists are fixed in their planting instructions in accordance with the law.

V. The order of oskazhennya decision, diy
otherwise, the lack of work of the townspeople, like convicts of the municipal service.

5.1. Dії (lack of idleness) of a landowner can be oskarzhenі at the court order.
5.2. The applicant, in his own words, says in a tongue-in-cheek way: nickname, im'ya, according to the father; postal address, for which may be sent a letter; viklad suti skargi; special signature date.
5.3. If you need to confirm your arguments, please add documents and materials, or copies of them, to the letter.
5.4. The signature on the scarga is signed by the library's curator. Validation of the scarga is imposed on the postal address indicated in the letter.
Letters of scarga are reviewed for 30 days from the day of registration of scarga.
5.5. In vintage cases, the library clerk may have the right to continue the term of looking at the skarga for no more than 30 days, having reminded the koristuvach that having sent the skarga, about continuing the line of the yogo review.
5.6. For example, in the letter of scare, the name of the initiator of the scarga and the postal address is not assigned, for which may be sent a letter of advice, the letter of the letter is not given.

VI. Making changes to the administrative regulations.

6.1. Changes to the administrative regulations to be made:
- at the time of changing the legislation of the Russian Federation, the Rostov region, the M'yasnikovsky district, which regulates the duty of municipal services;
- at the time of changing the structure of the authorities of the vikonavchos and authorities of the state power of the Rostov region, the authorities of the vikonavchos of the M'yasnikivsky district, to the sphere of activity of which lie the municipal service;
- results from the analysis of the practice of stosuvannya administrative regulations.